Welcome to Zovilt, your online destination for quality clothing and T-shirts. By accessing our website, browsing our products, or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
About
Our StoreZovilt is an online clothing store offering T-shirts and other apparel products through our website.We reserve the right to update, modify, or discontinue any product, service, or part of our website at any time without prior notice.
Products & Product Information
We make every effort to ensure that our product images, colors, sizes, descriptions, and other information are displayed as accurately as possible.Please note:Product colors may appear slightly different depending on your device or screen settings.Minor variations in measurements may occur.Product availability may change without notice.We reserve the right to correct any errors in product descriptions, pricing, or availability.
Orders
When you place an order with Zovilt, you are requesting to purchase the selected products.After receiving your order, we may send you an order confirmation. An order is considered accepted once we confirm that the products are available and the order can be fulfilled.We reserve the right to cancel or refuse an order if:The product is unavailable.Incorrect pricing or product information was displayed.We suspect fraudulent or unauthorized activity.The delivery information provided is incomplete or incorrect.We are unable to verify the order or payment.If an order that has already been paid for is cancelled by Zovilt, an appropriate refund will be arranged.
Pricing & Payment
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.Zovilt reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.Available payment methods may include:Cash on DeliveryBank TransferCredit/Debit CardOther payment methods displayed on our websiteCustomers are responsible for providing accurate payment and billing information.
Shipping & Delivery
We aim to process and dispatch orders within the estimated time stated on our website.Delivery times may vary depending on the customer’s location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.Customers are responsible for providing a complete and accurate delivery address and contact information.Zovilt is not responsible for delivery delays caused by incorrect information provided by the customer or circumstances beyond our reasonable control.
Cash on Delivery
For Cash on Delivery orders, customers agree to accept and pay for their order when it is delivered.Customers should ensure that they or an authorized person is available to receive the package.Repeated refusal or non-acceptance of Cash on Delivery orders may result in restrictions on future Cash on Delivery purchases.
Returns & Exchanges
At Zovilt, we want our customers to be satisfied with their purchases.All eligible return or exchange requests must be made within 2 days of receiving the order.To be eligible for a return or exchange:The item must be unused and unworn.The item must be unwashed and in its original condition.Original tags and packaging should be intact.The item must not have stains, damage, alterations, or signs of use.Customers must contact Zovilt before sending an item back.Sale, discounted, clearance, personalized, or custom-made products may not be eligible for return or exchange unless the item is defective or otherwise stated by Zovilt.Return and exchange shipping charges may apply depending on the circumstances.
Incorrect, Damaged or Defective Products
If you receive an incorrect, damaged, or defective product, please contact Zovilt within 2 days of receiving your order.We may request photographs or other information to verify the issue.If the issue is confirmed to be our responsibility, Zovilt may offer an exchange, replacement, or refund depending on the circumstances and product availability.
Size & Fit
Customers are responsible for selecting the appropriate size before placing an order.Please carefully review our size chart before purchasing.If you are unsure about your size, we recommend contacting our customer support team before placing your order.Size exchanges are subject to our Return & Exchange Policy and may be subject to applicable shipping charges.
Order Cancellation
Customers may request cancellation of an order by contacting Zovilt as soon as possible after placing the order.Once an order has been dispatched, cancellation may no longer be possible.If an order has already been shipped, the customer may need to follow our return or exchange procedure.
Customer Information
Customers are responsible for providing accurate and complete information when placing an order, including:Full nameDelivery addressPhone numberEmail addressPayment information, where applicableZovilt is not responsible for delivery problems, delays, or additional charges resulting from incorrect or incomplete information provided by the customer.
Privacy
Zovilt may collect and use customer information for purposes including processing orders, delivering products, providing customer support, processing payments, and improving our services.We take reasonable steps to protect customer information and handle it responsibly.By using our website and placing an order, you acknowledge that your information may be used as necessary to provide our services.21. Contact UsIf you have any questions regarding these Terms & Conditions, your order, returns, exchanges, or any other matter, please contact us:
Store Name: Zovilt
Email: info@zovilt.com
Phone/WhatsApp: +92 318 2681609
Address: Karachi, Pakistan
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.